Privacy Policy

Depending on the features you use, the application may collect or process the following information.

Account and Profile Information

We may process information associated with your authorized HN Enterprises account, including:

• Name
• Username
• Email address
• Mobile number
• Employee or user identifier
• Role, such as supervisor or staff member
• Authentication and session information

This information is used to authenticate users and provide access according to assigned roles and permissions.

Attendance and Location Information

When you use attendance features such as Check In or Check Out, the application may collect your device location.

Location information may include:

• Latitude and longitude
• Time of capture
• Attendance-related location information

Location is used for attendance verification and related operational purposes.

The application does not use location for advertising purposes.

Customer and Field Operations Data

Authorized users may access, create, or update business information including:

• Customer names and contact details
• BP/TR numbers
• Customer addresses
• Project and site information
• Survey information
• Work progress information
• Installation and commissioning information
• Work Planning
• Daily Progress Reports (DPR)
• Billing and work completion information
• Operational remarks and status information

This information is processed only for legitimate business and field-operation activities.

Expense Information

The application may process business expense information such as:

• Expense amount
• Expense category
• Payment mode
• Paid-to information
• Purpose
• Date
• Related project, site, plumber, employee, or operational information
• Supporting evidence where provided

The application is not intended to collect consumer banking passwords or payment-card credentials.

Complaints and Activity Information

The application may process:

• Customer complaints
• Complaint status
• Complaint remarks
• Follow-up information
• Work activity and progress information
• Operational history

This information helps authorized teams manage and resolve field operations.

Photos, Documents, and Evidence

Users may upload photos, documents, PDFs, or other evidence relating to customer work or operational activities.

Depending on the feature being used, the application may request access to:

• Camera
• Photos or media selected by the user
• Files or documents selected by the user

We only use this content for the business purpose for which it was uploaded.

Device and Notification Information

If notifications are enabled, we may process technical information necessary to deliver notifications, such as:

• Push notification token
• Device or app installation identifier
• Basic device/platform information required for notification delivery

We do not use this information for advertising.

Information collected through the HN Enterprises application may be used to:

• Authenticate authorized users
• Manage user roles and permissions
• Record and verify attendance
• Manage customers and field activities
• Create and maintain Work Planning and DPR records
• Track work progress and completion
• Record business expenses
• Manage complaints and follow-ups
• Store operational photos, documents, and evidence
• Provide dashboards, statistics, and reports
• Send operational notifications
• Maintain application security
• Diagnose technical problems
• Protect against unauthorized access or misuse
• Meet legitimate business, contractual, or legal requirements

We do not sell personal information.

Information may be accessible to authorized HN Enterprises personnel according to their assigned roles and permissions.

We may also use service providers that help operate the application, such as providers for:

• Cloud hosting
• Database hosting
• File storage
• Application infrastructure
• Push notifications
• Technical monitoring or maintenance

Such providers may process information only as necessary to provide their services.

We may disclose information where required by applicable law, regulation, court order, or lawful government request.

We do not share personal information with advertisers for targeted advertising.

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or loss.

These measures may include:

• Authentication controls
• Role-based access controls
• Secure API communication
• Encrypted network connections
• Restricted access to business information
• Server-side authorization checks

However, no electronic system can guarantee absolute security.

Users are responsible for keeping their login credentials confidential and should not share their account credentials with unauthorized persons.

We retain business and user information only for as long as reasonably necessary for:

• Operational requirements
• Employment or company administration
• Customer and project records
• Financial or accounting requirements
• Legal or regulatory obligations
• Security and audit purposes

Retention periods may vary depending on the type of information and business requirements.

When information is no longer required, it may be deleted, anonymized, or securely archived in accordance with applicable requirements.

HN Enterprises accounts are generally created and managed for authorized company users rather than through public self-registration.

Users who want to request deletion or correction of their account information may contact HN Enterprises using the contact information below.

Where an account is managed by an employer or organization, certain records may need to be retained for legitimate operational, financial, contractual, audit, or legal purposes even after access to the account is removed.

Requests will be handled in accordance with applicable laws and legitimate retention requirements.

The application may request permissions only when required for relevant functionality.

Location

Used for attendance and field-related verification where applicable.

Camera

Used when a user chooses to capture operational photos or evidence.

Photos / Media / Files

Used when a user chooses to upload existing photos, documents, PDFs, or evidence.

Notifications

Used to provide relevant operational alerts and updates.

Permission availability and behavior may depend on the user's device and Android version.

Users can manage permissions through their device settings.

HN Enterprises is a business and workforce application and is not intended for children.

We do not knowingly design the application to collect personal information from children for consumer use.

The application may rely on third-party infrastructure or software services required for technical operation, hosting, storage, notifications, or application functionality.

Third-party providers may process limited information in accordance with their respective agreements and privacy practices.

We do not permit third-party providers to use HN Enterprises operational data for unrelated advertising purposes.

We may update this Privacy Policy from time to time to reflect:

• Changes to the application
• New features
• Changes in data-processing practices
• Legal or regulatory requirements

When changes are made, the “Last Updated” date at the top of this policy will be revised.

Users are encouraged to review this Privacy Policy periodically.

For questions, privacy concerns, access requests, correction requests, or deletion requests, contact:

If you are an employee or authorized company user, you may also contact your administrator or supervisor for account-related requests.