Effective Date: 01 January 2025
Last Updated: 01 January 2025

Rachana Gameworks LLP ("Company", "we", "our", or "us") develops and publishes mobile applications and games on the Google Play Store ("Applications"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Applications.

1. Information We Collect

1.1 Personal Information

We may collect limited personal information only when voluntarily provided by the user, such as:

• Email address (support or inquiries)
• User-submitted messages or feedback

1.2 Automatically Collected Information

When you use our Applications, we automatically collect certain non-personal information, including:

• Device model and manufacturer
• Operating system and version
• Application version
• Country and region (non-precise location)
• IP address (anonymized where possible)
• Usage behavior and interaction data
• Crash reports and diagnostics

1.3 Advertising Data

Applications that display ads may use advertising identifiers such as the Google Advertising ID for:

• Ad personalization (where enabled)
• Frequency capping
• Analytics and performance measurement

Users can opt out of personalized ads via Android device settings.

2. How We Use Information

• Operate and maintain Applications
• Improve performance and user experience
• Monitor usage and detect issues
• Respond to support requests
• Serve advertisements (if applicable)
• Comply with legal obligations

We do not sell personal data.

3. Third-Party Services

Our Applications may use third-party SDKs and services, including but not limited to:

• Google Play Services
• Google AdMob
• Google Analytics for Firebase
• Firebase Crashlytics

Each third-party service operates under its own privacy policy.

4. Cookies & Tracking Technologies

We may use cookies, SDKs, and similar technologies to:

• Analyze usage trends
• Improve application functionality
• Measure ad performance

5. Data Security

We implement reasonable technical and organizational security measures to protect user data. However, no electronic transmission or storage method is 100% secure.

6. Data Retention

We retain data only as long as necessary for operational, legal, and compliance purposes. Data is securely deleted or anonymized when no longer required.

7. GDPR User Rights

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Request data portability
• Withdraw consent

8. Children’s Privacy

Our Applications do not knowingly collect personal information from children under 13. If such data is discovered, it will be deleted immediately.

9. International Data Transfers

Your data may be processed on servers outside your country. We ensure compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date.

11. Consent

By using our Applications, you consent to this Privacy Policy.

12. Contact Us

Rachana Gameworks LLP
Email: ss2547240@gmail.com
Website: www.hnenterprises.org